Helping businesses succeed

Published 10:00 pm Tuesday, November 22, 2016

Last week, my husband ordered a bowl of soup to go from one of our local restaurants. When we got home, he measured the soup and found that it barely measured a cup. It cost him $6. We got onto the restaurant’s website and sent them an email telling the owner of our disappointment in the amount of soup he received. We believe a bowl of soup should be at least one and a half cups.

The owner emailed us back and said we received the wrong size of soup. She apologized and gave us a gift certificate for more than the price of the soup.

I’m sharing this story with you as I believe we all want to see our local restaurants and merchants succeed. But in Tryon, if we have a negative experience at a restaurant or other business, we generally just don’t go back to that business. And, we tell others about our negative experience, which doesn’t benefit our community.

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I suggest that when we receive an item or service that doesn’t meet our standards, we let the owner know so they continue to stay in business in our peaceful village.

Robbie ter Kuile

Tryon, N.C.