Person featured: John Gillie, Agent
Business: Penny Insurance Agency
Address: 253 Lynn Rd., Suite A, Tryon
Phone number: 828-859-6700
Operating hours: Monday – Friday; 9 a.m. – 5 p.m. or by appointment
Email: john@pennyinsuranceagency.com
Nature of business: Independent insurance agency
Principal Owner/Manager and title: John Gillie, Agent
Year founded: 1938
Prior location: 224 Pacolet St., Tryon
Number of employees: 4
How’s business? Great. We are on track to have one of the most productive years in our agency’s history.
One thing you wish everyone knew about your business: We represent many of the insurance industry’s best companies, known for their excellent financial rating and unsurpassed claim service.
Something you offer that a customer won’t find elsewhere: Unmatched customer service. Our full-service staff is ready and willing to help you in any way possible to make sure you are completely satisfied.
Advice to young entrepreneurs: Networking. Talk to people in your day-to-day routine. Let them know about the positive things you are doing in your workplace. Enthusiasm is contagious!
My first job: Installing carpet and tile with my uncle.
Your role model (in business or in life generally): My parents. They instilled in me the value of hard work.
The key to a successful business: Customer service. Price is an important consideration, but giving the customers the service they deserve is paramount.