Tryon location to remain open
The Columbus branch of Carolina First Bank will officially close June 17 as Carolina First merges with Toronto Dominion Bank.
The Tryon location will remain open.
Charles Frederick, North Carolina market president for Carolina First Bank, said although a handful of branches will close, the company plans to add several additional ones in new locations.
“All in all in Western North Carolina, TD Bank will add 40 new positions,” Frederick said. “We’re working with all the employees to find them another location to work out of.”
TD Banks officially acquired South Financial Group, the parent company of Carolina First, on Sept. 30, 2010.
“Obviously there’s been a lot of work behind the scenes when it comes to the training and transferring of accounts,” Frederick said. “We’re excited about the change and we’re glad to be able to offer more to our local communities.”
Carolina First will officially change over to TD Bank as of June 18, with branding and signage changes coinciding with that date.
Frederick said all Carolina First customers should receive the “Green Book,” which will outline all changes expected to occur with the merger. Account numbers will not change, he said.
Customers will receive new debit cards but Frederick said they could continue to use Carolina First checks. Frederick said all stores, or branches, will receive cosmetic upgrades before the June 18 date. All ATMs have already been replaced or upgraded, he said.
“TD Bank is known as America’s most convenient bank – what does that mean for our customers? It means enhanced service,” Frederick said.
Frederick said once someone opens a checking account with TD Bank, they will automatically receive a debit card, and if they lose their card, the bank can now automatically reissue it. Frederick said the new company will also offer expanded products, including business banking, lending, investments and mobile banking with email alerts.
Effective June 18, TD Bank stores will be open Monday – Friday from 8 a.m. – 6 p.m. All stores will now be open on Saturdays from 8 a.m. – 3 p.m. and a handful of locations will be open on Sundays for limited hours (this does not include the Tryon location).
The company under TD Bank will close its locations on four holidays – Thanksgiving, Christmas, New Year’s and Easter Sunday.
Customers who have questions can call or visit the local store, call 1-888-751-9000 or visit online at www.tdbank.com.