Archived Story

Hospice receives new phone system

Published 8:48am Wednesday, January 30, 2013

“We just couldn’t keep operating that way,” said Jean Eckert, CEO at Hospice of the Carolina Foothills (HCF). “Thanks to generous grants from The Polk County Community Foundation Unrestricted Funds and Timken Foundation, we had $25,000 of the $35,000 needed by September 2012.”

With a few in-house fundraisers and some help from the community, HCF raised what they needed to get equipment ordered and the conversion underway.

CISCO boxes started arriving in the Columbus office on Friday, Jan. 4. On Friday afternoon, Jan. 11, the existing Nortel system’s voicemail component expired. ‘’What a day!” recalls Daniels.

That phone system served us well for 13 years. But it was time to put the whole organization on the same system.”

The new system is now installed and working “minus a few kinks,” says Daniels.

Communication at Hospice of the Carolina Foothills is streamlined between two campuses across state lines.  Anyone can call the Hospice House or the North Carolina office and be transferred to any staff member.

Jean Eckert adds, “That’s the way it should work.  That’s what we planned in the first place because it’s what our patients and their families deserve.”

To reach anyone at Hospice of the Carolina Foothills, North or South, dial 828-894-7000. To reach the Hospice House directly, dial 864-457-9100 night or day, any day of the year.

- article submitted

Editor's Picks

Editorial: Divisive prayer alienated citizens

Everyone deserves the right to free speech. Few will argue this point more staunchly than those who work in the newspaper industry.  Even we have ... Read more  | 2 comments

Bathanti will judge Lanier Library’s poetry competition

North Carolina’s Poet Laureate Joseph Bathanti will judge for this year’s Sidney Lanier Poetry Competition. Bathanti is the author of eight books of poetry as ... Read more

Mask, mime, music at Super Saturday

The world-famous Gateway Productions from Atlanta will thrill audiences March 15 This concert of Gateway’s signature solo and duo performance pieces has delighted audiences of ... Read more  | 1 comment