In addition, this service also provides a “remote access” feature that will give you and other family members the ability to access your grandmother’s computer system from literally any computer anywhere in the world, so you can help her set things up, show her websites, scheduled appointments, or guide her through any other questions or problems she might have. And, when you or your grandmother needs help, SeeYouLink offers free tech-support both online and over the phone.
In addition to SeeYouLink, some other companies worth a look that offer similar services include InTouchLink (intouchlink.com), which can be used on a PC, Mac or iPad and costs $13.75 per month or $150 per year. Pointer Ware (pointerware.com), which works on Windows PCs and costs a one-time fee of $149, or you can subscribe monthly for $8 per month. And BigScreenLive (bigscreenlive.com), that operates on Windows PCs and runs $9.95 per month for an annual membership.
Senior-friendly computers
If you find that you would rather purchase your grandmother a new computer that’s designed for seniors and is ready to go right out of the box, you have options here too.
Two of the most popular are the Telikin (telikin.com, 800-230-3881) which costs between $699 and $999 – this same computer is also sold as the “WOW” computer through firstSTREET. And MyGait (mygait.com, 866-469-4248), which runs $799 or $899 plus a $20 monthly service fee.
Send your senior questions to: Savvy Senior, P.O. Box 5443, Norman, OK 73070, or visit SavvySenior.org. Jim Miller is a contributor to the NBC Today show and author of “The Savvy Senior” book.